Returns/Refunds
We strive to make sure all of our customers are satisfied with their purchase. See our full returns policy below. For additonal information please contact us.
- We offer a customer satisfaction guarantee on all of our products. If you have a problem with your purchase fill out a return request on your account. Your account page can be accessed here https://account.heartlandsmoke.com
- All item's in brand new condition can be returned within 30 days for a full refund using prepaid shipping labels.